House-Keeping Department

The term house-keeping refers to keeping the house clean, comfortable & safe, is to accomodate for people to live-in. it is one of the largest department in the hotel industry. So, house keeping department is regarded as a back bone of all the lodging industry which is fully responsible for maintaining or clean, hygeine & safe environment for its guest & staff.

Maximum space of the building in hotel industry in Nepal industry is design & constructed for accomodation to stay & sleep over. Hence, house-keeping operation has the prime task of keeping the guest room & public areas clean & attractive. So, it is required to planned, organizing & controlling the entire activities of the accomodation.

The house-keeping department is responsible for daily & periodical cleaning of guest room & public area in the hotel. For Example- Lobby, Front Desk, Office Area, all the outlets, Swimming pool, public rest room, elevators, corridors, staircase, shopping arkets & other related areas except kitchen. The main task of house keeping department is to keep area clean & update the properties doing like carpet vacuuming, carpet shampooing, furniture cleaning, maintaining & issuing handling & controlling linen & uniform, bed making & providing necessary supplies to the guest in their rooms.

House keeping department is considered as a key operation department which helps to generate revenue about 50% from the sale of rooms. this department is not only operate in hotel industry but also in hospital, hostels, health club, shopping complex etc.